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Quick Wins First: Follow the Order of Operations

There’s an ITIL rule that says, “Start where you are.” This means, more specifically, don’t scrap everything you have and then try to build from scratch. But it’s very rare that you need to do that.  

Part of “starting where you are” is doing an assessment that answers the questions, “Where exactly am I?” and, “What’s happening right now?”  

When you do that initial assessment, you can then come up with between two and five things you can easily implement right away that will make a significant difference, from your people’s workflow to reducing errors, to just making everyone’s lives generally easier.  

Here’s why those first quick wins matter: first and foremost, they generate a lot of positive mental momentum for the folks with whom you are trying to make long-term changes, and a feeling of, “You guys are already providing value, let’s continue that.” 

One of the things that I will always prioritize in the order of operations is that when we do an initial assessment, if there are quick wins to be had, we do those in parallel with planning for the strategic end game that we’re trying to get to.  

That way, as you start to diagram and talk through the plans for that strategic end game, if you know where you want to go, the things that need to happen in order to get to that end goal in the most efficient manner become relatively apparent.  

Order of operations is, and always has been, one of the hallmarks of StarSpring’s process. We sequence the work so that you continually get wins along the way, but you don’t have to do a ton of rework to get to your end goal.  

Love, Tim XOXO 

P.S. – Want to start racking up quick wins in your enterprise? Get in touch with me and the StarSpring team.